Policies
Terms of Service
About yemama®
yemama® is a Malaysian botanical wellness brand that develops products informed by classical botanical knowledge and modern formulation research. By using this website or purchasing our products, you agree to the terms below.
Orders & Payment
All orders are subject to product availability and confirmation of the order price. Payment must be completed in full at checkout before an order is processed and dispatched.
Product Information
Our monographs and product descriptions are provided for educational and reference purposes and reflect classical botanical use alongside available research. They are not medical advice and do not replace consultation with a qualified healthcare professional.
Intellectual Property
All content on this site, including text, formulations, and the yemama® name and marks, is the property of yemama® and may not be reproduced without permission.
Contact
Questions about these terms can be sent to us via our contact page.
Governing Law
These Terms and Conditions, and any separate agreements whereby we provide you services or products, shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles.
Dispute Resolution
We believe in addressing concerns thoughtfully and responsibly. In the event of any dispute, claim, or disagreement arising out of or relating to your use of our products or website, we encourage you to contact us first at +6012-402 0944 so we may attempt to resolve the issue amicably. If a resolution cannot be reached mutually, the dispute shall be subject to the exclusive jurisdiction of the courts of Malaysia.